Frequently asked questions

I’d like to turn off my default limit, how should I proceed?

Go to National Bank of Belgium and follow the instructions below:

How to retrieve the document

Do I need to register in order to play on Magicwins.be?

You can test all games on this website by playing a 10 minute demo game with limited credit. After 10 minutes the game will automatically end.

When you create an account on Magicwins.be, you can still play all games in demo. You can do so as long as you want, to practise or just for fun.

When you create an account on Magicwins.be, you can also play with real money, just like in a land-based gaming room. You can then make deposits on your account using various secure online payment methods and withdraw your winnings to your bank account. To register on this online gaming website you just need to click on the button ‘create your account’ and fill in the form.

What is the difference between the REAL MONEY mode and a PLAY MONEY DEMO?

When you play in REAL MONEY mode, you play with real money which you have deposited on your account. In this gaming mode you can withdraw your winnings.

When you play a PLAY MONEY DEMO, you play with virtual money. In this case it is not possible to withdraw your winnings.

Is Magicwins.be a legal online gaming site?

Yes, the online gaming website Magicwins.be has been authorised by the Belgian Gaming Commission.

This means that the site has a Belgian gaming licence which allows offering online class II games of chance (licence B+4031) and that the website respects the principles established by the Belgian Gaming Commission to protect the interests of the players, such as the control on the payout percentage.

What kind of games are offered on Magicwins.be?

On Magicwins.be you can find the same types of games as the ones available in the Belgian land-based gaming rooms (classe II games).

The online games we offer can be divided into various categories:

  • dice games
  • roulette
  • blackjack
  • video poker
  • dice slots

Magicwins.be is the first website in the world to offer the famous dice games which are very well-liked by the Belgian players. These games operate on the same principles as the Dice Spinner, the Deal or no Deal, the Dice Runner and several other similar machines.

Our online gaming website offers the famous dice games which are very well-liked by the Belgian players. These games operate on the same principles as the Dice Spinner, the Deal or no Deal, the Dice runner and several other similar machines.

Which professions are not allowed to play?

In accordance with current legislation, notaries, police officers … are not allowed to play games for money and are therefore not allowed to register on this online gaming website. When creating your account, you declare that you do not practise any of the before mentioned professions and thus respect the current legislation in your country.

How old do I need to be to play on Magicwins.be?

In order to play on this online gaming website, you need to respect the conditions stated in the current legislation of your country. In Belgium you need to be at least 21 years old. If you are younger than 21, you are not allowed to register on Magicwins.be.

Being a Belgian citizen, on which gaming websites can I play?

On 1 January 2011 a legislation was enacted for the Belgian online gaming sector. This legislation poses that all Belgian online gaming sites need to have an official Belgian licence. Magicwins.be has such a licence (licence B+4031) and is therefore completely legal.

Since 1 January 2011 you commit an offense if you play on a website that hasn’t been authorised by the Belgian Gaming Commission and you risk being sued. Moreover, if you play on an unauthorised website your account on this website can be blocked by the authorities. In addition, you don’t benefit from the mechanisms established by the Belgian Gaming Commission for protecting the players.

Is my money safe on Magicwins.be?

Yes. Contrary to illegal websites, which often operate in tax haven countries beyond any control, Magicwins.be respects the Belgian legislation. The website operates under the control of the Belgian Gaming Commission and is based in Belgium.

Therefore, the money you deposit on your Magicwins.be account remains safely in Belgium.

What should I do if I’m addicted to gaming?

Magic Wins applies a Responsible Gaming policy. Gaming must remain fun and be seen as a source of entertainment. If you believe that you are addicted to gambling, you can request a self-ban, temporarily or permanently.

It will then be impossible for you to access games for real money on this or any other authorized Belgian online gaming website, as well as in land-based casinos and gaming rooms. You will find all the relevant information (advice, test etc.) in the section “Responsible Gaming” (https://www.magicwins.be/en/help/responsible-gaming).

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